Shipping Policy
Where We Ship
Total Tabletop ships orders Australia-wide from our store in Dubbo, regional NSW. We currently do not offer international shipping.
Shipping Costs
We keep shipping simple with a flat-rate of $20 per order for standard delivery anywhere in Australia.
Your total shipping cost is displayed clearly at checkout before you confirm your order.
Processing & Dispatch Times
Orders are usually processed and dispatched within 1–3 business days.
During peak periods, public holidays, or major TCG release weeks, dispatch times may be slightly longer.
Delivery Timeframes
Once your order has been dispatched, most parcels arrive within:
- 2–5 business days for most metro areas
- 3–7 business days for most regional areas
Delivery estimates can vary due to Australia Post delays, weather events, or other factors outside our control. Estimated timeframes for your order are shown at checkout.
Click & Collect (In-Store Pickup)
Click & Collect is available from our store:
Total Tabletop
244 Macquarie Street
Dubbo NSW 2830
You will receive an email notification when your order is ready for pickup. Most orders are ready within 1–2 business days.
Pre-Order Shipping
Pre-order items are clearly marked on their product pages and include an estimated release date where available.
Pre-order items are shipped once stock has arrived in-store and the product has officially released.
If your order contains both in-stock and pre-order items, your order may be held and shipped together unless separate purchases are made.
Tracking Your Order
All parcels include tracking through Australia Post. Your tracking number will be emailed once your order has been dispatched.
Delivery Issues
If your order is delayed, damaged, or missing, please contact us as soon as possible so we can assist.
Email: admin@totaltabletop.com
Phone: (02) 7228 4856
